Elderlink’s Qualified Care Counselors Base Referrals On Individual Needs

Request Information

Navigating the Journey of Senior Care: How Elderlink Brings Compassion and Clarity to Families Across California

There comes a time in nearly every family’s journey when an important and often emotional conversation must take place — the subject of senior care for a parent or loved one. Whether prompted by a sudden health change, a gradual decline, or a growing concern for a senior’s well-being, this topic is never easy. The decisions are rarely simple, and the stakes are deeply personal.

Every family faces this challenge differently, and that’s exactly why a one-size-fits-all approach doesn’t work. Choosing the right senior care solution involves much more than checking boxes on a list of amenities. It’s about understanding a person’s needs, preserving dignity, ensuring safety, and supporting quality of life. At the heart of these decisions is someone’s mother, father, sibling, or friend — a person with unique preferences, medical needs, financial limitations, and emotional ties.

That’s where Elderlink steps in — not as just another service provider, but as a compassionate guide. Since 1994, Elderlink has helped thousands of families across California navigate the complex world of senior care. As a free senior referral service, Elderlink offers something priceless: peace of mind. The team works hand-in-hand with families to create personalized referral lists for various types of care, including:

  • Assisted Living Facilities
  • Board and Care Homes
  • Nursing Homes
  • Dementia and Alzheimer’s Care
  • Hospice Care Options
  • Independent Living Communities

The Elderlink approach is founded on one key principle: every senior is an individual, and every referral must reflect that.


A Tailored Process That Puts People First

The decision to seek senior care is rarely made overnight. It involves weighing many deeply personal factors, which is why Elderlink never rushes the process. Instead, their experienced counselors work with families step-by-step, carefully considering a variety of circumstances to craft the most appropriate and cost-effective recommendations.

Here are just a few of the critical factors Elderlink takes into account:

1. Physical and Medical Needs

Does your loved one require daily assistance with personal care, such as bathing, dressing, or mobility? Do they need specialized medical care, such as memory care for Alzheimer’s or skilled nursing for post-surgery recovery? Elderlink ensures that all suggested facilities can meet these requirements, and that they are staffed with qualified professionals who understand the nuances of elder care.

2. Financial Considerations

The cost of senior care can vary dramatically depending on location, services, and type of facility. Elderlink helps families assess what level of care is financially sustainable and what options exist within their budget. They also provide guidance on resources that may help cover costs, such as Medi-Cal, Veterans Aid & Attendance, or long-term care insurance.

3. Geographic Location

Proximity to family and familiar surroundings is an often overlooked yet vital component of a senior’s well-being. Elderlink considers where your loved one lives now and where family members are located, helping you find care options that make regular visits and support more feasible.

4. Emotional and Social Well-Being

Loneliness and social isolation are serious concerns among older adults. Elderlink evaluates the social environment of each facility — from daily activities to community engagement — to help ensure that your loved one not only receives care but also finds companionship, stimulation, and joy.


How the Referral Process Works

Finding the right senior care shouldn’t feel like a guessing game — and with Elderlink, it doesn’t. Their referral process is straightforward, supportive, and completely free of charge.

You can begin in one of two simple ways:

  • Call Elderlink anytime at 800-613-5772. Trained counselors are available 24/7 to answer your questions, learn about your situation, and begin building a tailored list of care options.

  • Submit an Online Referral Request Form at https://elderlink.org/referral-request-form/. Once received, a counselor will reach out to discuss your responses and guide you through the next steps.

Once Elderlink gathers the necessary information, their team prescreens and evaluates potential care providers. Facilities are not added to your list unless they meet Elderlink’s strict criteria for safety, quality, and suitability for your loved one’s unique needs. This thorough vetting gives families confidence that they’re not just being handed a list — they’re receiving thoughtful recommendations grounded in real expertise.


A Legacy of Trust and Compassion

For over 30 years, Elderlink has stood as a trusted partner to families across California. Licensed by the California Department of Public Health and certified by the Department of Social Services, Elderlink adheres to the highest standards in senior care referral services.

More than that, they offer families something they often desperately need in these moments — support. Many families have never navigated this terrain before, and Elderlink’s compassionate staff is there to listen, advise, and walk the journey with you. Their service isn’t about pushing a facility or fitting someone into a program — it’s about advocating for seniors and empowering families with the right information and options.


Hear From Families Just Like Yours

“When my father’s dementia progressed, we were overwhelmed. Elderlink not only explained our care options, but also helped us find a small memory care home just ten minutes away. It changed everything.” — Diane R., Pasadena

“I didn’t even know where to begin looking. Elderlink took the time to understand my mom’s situation and gave us several excellent, affordable options. I’m so grateful for their kindness.” — Carlos T., Oakland


Take the First Step Today

No one should have to navigate the complexities of senior care alone. Whether you’re planning for the future or responding to an urgent need, Elderlink is here to help — with empathy, knowledge, and 24/7 availability.

Don’t wait until a crisis forces a decision. Explore your options now, and empower your family with the knowledge and support you need.

📞 Call Elderlink anytime at 800-613-5772
💻 Visit https://elderlink.org/referral-request-form/ to submit a Referral Request Form


Elderlink — Because every senior deserves thoughtful, compassionate care. And every family deserves guidance they can trust.

ACCREDITATIONS

CDSS Logo
BBB Logo 500x150 - White

MENU

RESOURCES

CONTACT US

638 Lindero Canyon Rd #172
Oak Park, CA 91377

M-F from 8am to 6pm PST

ACCREDITATIONS

CDSS Logo
BBB Logo 500x150 - White

MENU

RESOURCES

CONTACT US

638 Lindero Canyon Rd #172
Oak Park, CA 91377

M-F from 8am to 6pm PST

California Department of Public Health License #960000942 | California Department of Social Services Community Care Licensing #6002629740 | Elderlink is paid by our participating communities, therefore our service is offered at no charge to families. | © Copyright 2024, ELDERLINK Inc. All Rights Reserved. | Website & Digital Marketing provided by SunCity Advising